The best enterprise AI implementations I see: Pair workflow experts + people with great product sense (rare). Understand workflows deeply - tools, manual steps, coordination across systems, hallway conversations. Common gaps to address: - Codify institutional memory (in people's heads) - Codify undocumented processes - Clean existing docs (which of the 3 HR policy docs on the intranet is the latest?) Build: spec workflows, representative evals, systems that auto-improve as models evolve. Critical miss: treating AI like traditional software. Models evolve every 6-8 weeks. Need continuous iteration, not annual roadmaps. Reid Hoffman: Enterprise AI strategy is backwards. Most people are focusing on Chief AI Officers and pilot programs, when the real value is in the unglamorous work where organizations bleed time. More thoughts:
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